Legal Notice &
Privacy Policy
Last updated: 6 May 2026 — This policy complies with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law (LOPDGDD).
1. Data Controller
The data controller responsible for this website is:
Septem-H7 (a brand of serbizai OÜ)
serbizai OÜ
Ahtri tn 12, Kesklinna linnaosa, Tallinn, Harju maakond, 10151 Estonia
Registry Number: 16232646 — Estonia
Email: info@serbizai.com
2. What Personal Data We Collect
We collect personal data only when you voluntarily provide it, specifically when you:
- Complete and submit our contact / enquiry form
- Send us an email directly
- Contact us via WhatsApp
The data collected via the contact form may include: first name, last name, email address, and the information you provide in the form fields (relocation preferences, budget, business interests, etc.).
3. Purpose and Legal Basis of Processing
We process your personal data for the following purposes:
- Responding to your enquiry — legal basis: performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).
- Providing consultancy services — legal basis: performance of a contract (Art. 6(1)(b) GDPR).
- Compliance with legal obligations — legal basis: legal obligation (Art. 6(1)(c) GDPR).
We do not use your data for automated profiling or decision-making.
4. Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by applicable law. Enquiry data is retained for a maximum of 3 years unless an ongoing client relationship requires longer retention.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with:
- Licensed immigration lawyers in our partner network, solely to respond to your enquiry (with your consent).
- Technology service providers who host or process data on our behalf, bound by appropriate data processing agreements.
- Public authorities when required by law.
6. International Transfers
As we operate between the Philippines and Spain, some data may be transferred internationally. Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR.
7. Your Rights
Under the GDPR you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate data.
- Erasure — request deletion of your data ("right to be forgotten").
- Restriction — request that we restrict processing of your data.
- Data portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any of these rights, please contact us at info@serbizai.com. We will respond within 30 days. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es.
8. Website Analytics
We do not currently use any third-party analytics tools. No tracking scripts or analytics cookies are placed on your device.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
10. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.
11. Contact
For any data protection enquiries, please contact us at:
info@serbizai.com